About a year ago, we sat down for our first mind mapping session with the leadership team at Indian Trails Camp. That process resulted in the creation and branding of their new parent organization, IKUS Life Enrichment Services. Around that same time—in fact, exactly a year ago today—the organization broke ground on the latest exciting addition to the Indian Trails Camp property: the Kate Pew Wolters Center. Now, one year later, IKUS unveiled and dedicated its new facility, and we were excited to celebrate with their team and supporters.
Thanks to IKUS’s generous supporters, the Kate Pew Wolters Center at ITC is now ready to provide recreational, therapeutic, social, educational, performing arts, and vocational programs for over 3,000 individuals with disabilities and other community members throughout the year. This 18,000 sq. ft., LEED certified, state-of-the-art life skills and activity facility features a full-size regulation gymnasium, life skills training center, café, performing arts stage, and therapeutic sensory room. The Kate Pew Wolters Center will allow for increased organizational capacity for IKUS programs, as well as increased partnerships with many nonprofit organizations in our community. Plus, there will never be another rainy day at camp! Continue Reading…
Lately, Macatawa Legends Golf & Country Club has been renovating its clubhouse and updating its brand with help from the team at Black Lake Studio. You’ll see several exciting announcements in the upcoming months, but today we’re pleased to announce that the new and improved website is now live! The new site has all the information you’ll need about golf, membership, dining,weddings and events, and the wider Macatawa Legends community, and it’s still the place you can go to book tee times online. Plus, it now looks great on a desktop, tablet, or smartphone!
Check out the new site and stay tuned for more exciting announcements from Macatawa Legends in the coming weeks!
Maybe you’ve heard—after more than sixty years of service, Indian Trails Camp is now a part of IKUS Life Enrichment Services. But what does that mean for the organization and the people it serves, and how was Black Lake Studio involved?
For decades, Indian Trails Camp has expanded the opportunities available to individuals with disabilities in the greater Grand Rapids area. Over time, the organization developed a wide variety of programming, and in 2016, the “camp” label no longer accurately describes ITC’s overall mission. Several months ago, ITC’s leadership team brought Black Lake in to help chart a way forward, beginning with a series of in-depth mind mapping sessions. We dug into the “Thing” that makes the organization unique, that ties everything they do together. We also discovered the audiences with which the new brand would most need to communicate. Through this discovery process, we came to several key insights about the brand:
- Indian Trails Camp wasn’t just a camp anymore—they also provide skill building, supported employment, and community living services to individuals with disabilities.
- ITC needed a new parent brand that would encompass all of its services, including the camp, and leave plenty of room for growth and expansion.
- The “Thing” that animates Indian Trails Camp is helping individuals with disabilities attain greater freedom and independence.
- ITC needs to reach out to CMHs, clients and families, philanthropists, and the higher education community.
Based on these insights, we recommended that Indian Trails Camp adopt a new parent brand, IKUS Life Enrichment Services, that would encompass all of its programs, including the camp. Each service would have its own brand subordinated to the IKUS parent brand. We helped name the new brand, and we did the writing and design work that was needed to give it a clear, compelling identity. Black Lake then produced digital and print materials that would communicate the new IKUS brand to their audiences.
You have to account for a lot of variables when transitioning a brand, but we have guided IKUS along the way. Black Lake trained the organization’s leaders and staff on how to articulate and embody the new brand, and we designed marketing materials around the need to communicate a new identity quickly and clearly. For example, the new IKUS home page is designed to explain the organization’s new identity and reassure existing audience members that the camp they know and love isn’t going anywhere.
Now the IKUS team is navigating the process of unveiling their new brand, and the Black Lake team is looking forward to continued work with the organization as it continues to serve and grow.
Brian Bosgraaf of Cottage Home stopped by Black Lake Studio today with some of the first copies of Life on the Lakeshore, the coffee table book we created together. After all the work that both of our teams put into producing the book, it’s incredibly exciting to finally see it in print! We’re proud to have it on display in our studio, and Brian was even gracious enough to give each of us a personal copy! Thanks, Brian!
Cottage Home specializes in building custom private beach homes on Lake Michigan. Last fall, Brian, Stephanie, and Jeremy, leaders at Cottage Home, met with us to start brainstorming how to create a book that would tell the stories of Cottage Home’s clients, paint a vivid picture of the lakeshore lifestyle, and be intriguing and helpful to everyone from prospective clients to seasoned lakeshore enthusiasts. After weeks of brainstorming, storytelling, interviewing clients and staff, designing, writing, editing, and making final changes, we sent the files off to Color House Graphics for printing. Now we’re all very pleased with what came back!
Here’s the text from the back cover of Life on the Lakeshore. Keep an eye out for copies in local West Michigan bookstores!
Every Cottage Has a Story
Nowhere in the world is quite like the Lake Michigan coastline. There’s a texture and rhythm to life on the freshwater lakeshore that is utterly unique, and the jewels of the coastline are its cottages. These homes are extraordinary portals to the richness and beauty of the Big Lake. But how do families come to own a Lake Michigan cottage? This book tells their tales and invites you to begin your own lakeshore story.
Today, writer, advocate, and speaker Lucia Rios is launching her new website and an Indiegogo campaign for her upcoming book project. Black Lake has been helping Lucia with the project through coaching, design, and more. We encourage you to check out luciarios.com and consider supporting her on Indiegogo!
A Book by Lucia Rios
Lucia Rios uses her personal and professional experience with disability to increase awareness of the disability experience. Lucia is currently writing a book that will tell her story through the lens of several critical themes, including identity, disability, and maximizing your opportunities no matter what abilities you have. The book will run approximately 140 pages and be available on Amazon in print and Kindle formats. Continue Reading…
Diverse Global is a Saugatuck-based company that serves the automotive, appliance, food service, and other industries by designing, assembling, distributing, and servicing a wide range of customized packaging and dunnage solutions. Rob Schaftenaar, Vice President of Sales and Marketing, had this to say about the company before they worked with Black Lake: “We were a new and growing team, with various backgrounds and experiences. We had decades’ worth of industry knowledge between us, but we needed Black Lake to map that information and summarize it.”
At Black Lake Studio & Press, we help nonprofits, thought leaders, and entrepreneurs like Diverse Global discover, articulate, and express their identity for the next stage of growth. We begin with a deep dive into the business model and craft messages and media that produce results. This is where Black Lake came in to begin establishing a strategy with Diverse Global: “We sat down for the mind mapping session, all with various expectations and hesitations,” said rob. “Had we been left to our own devices, it would have taken months, if not years, for us to determine what everyone in the room thought and knew. But with Black Lake guiding us through the mind mapping process, we were able to get everything down on paper in one day, and collectively decide what Diverse Global would be as a company. Going forward, we’re all on the same page as we navigate what we are, what we are not, and what we’re going to be in the future.”
Having collected the end results of an in-depth mind mapping session, the next step of the process was to create a comprehensive marketing plan that reflected the company’s needs and goals. “They told us what our brand message should be; what our logo, colors, and fonts should be; what marketing materials we should be utilizing and in what ways; how we should bring our brand to the marketplace; and who we should be targeting as prospective customers. Everything we needed to know about how to properly market our company was delivered in a comprehensive plan that was derived from the information gathered during the mind mapping session and was specific to us as an organization.”
After engaging in the discovery stage, Black Lake turned that critical information into visuals that represent just what Diverse Global has to offer. This important step of the process allows for users to gauge the value proposition, competitive advantages, and core messaging through materials that serve as “more than just materials and a website.”
It’s one thing to rebrand an organization and hand over a strategic marketing plan; it’s quite another to actually support and facilitate the implementation of that plan. Black Lake did both with Lorence & Vander Zwart, helping them transform an abstract strategy into concrete success.
Black Lake specializes in guiding clients through a collaborative process to discover the core of their brand and the best way to communicate their values and purpose to their targeted audiences. Based on this information, we create branded assets that complement the sales process and brand messaging we have crafted for the client.
We went through this process with Lorence & Vander Zwart (LVZ), a financial planning and money management firm. Back in late 2014, we started the process of determining LVZ’s brand and where they were going. What we discovered was that LVZ had two distinct brands, one for their clients and one for their colleagues. When we delved deeper, we realized that LVZ had not two but three faces: their financial planning side, their advisors side, and the clients of the colleagues in their advisors side. We created assets to target each of these three faces, including websites for their financial planning business, advisors business, and client-facing business. You can see more of what we did with them here.
Here’s what partner Ryan Vander Zwart had to say about the process:
“We would highly recommend Greg and his team. The process led us to rebrand and helped us find our connection with our clients. The team conducted in-depth research and inquiry with all our partners and staff, along with focus groups with our clients. The process was thorough, and they brought a ton of valuable knowledge for us to consider. The results have been acknowledged by our clients and peers as a success.”
After these steps, clients can either run with their new brand and marketing materials on their own, or have Black Lake continue to assist in the creation of assets and communication of the message. LVZ is one such client that chose to continue to use Black Lake for monthly support. Since the end of the initial phase, we have updated sales materials, created a new series of one-sheets and proposal documents, and even built an integrated structure to save time and hassle for many of their spreadsheets and documents.
Because we created and improved assets and processes for them even after their initial creation, LVZ has been able to utilize the tools more effectively and has garnered positive acknowledgement from their own clients. Ryan Vander Zwart has this to say:
“We continue to work with Black Lake to stay on task and utilize their resources monthly. We continue to be pleased with their prompt service and guidance.”
As we continue to move forward with LVZ, we hope to keep making improvements and working together to help them grow and strengthen their brand. We’re excited to continue working with them and see what the future has in store as they further define the different faces of their business.
When we craft brands and design assets for clients, we are always thinking about strategy and communication as well as aesthetics. Form and function work together to create the best experience for users, no matter the medium or industry.
Audio Scripture Ministries (ASM) is one such client that we had the pleasure of working with. Among the assets we built for them was a new website. Not only did we build the site with user experience and interface in mind, we looked further to meet industry-related requirements—namely, Charity Navigator.
Charity Navigator is an organization that rates nonprofit organizations based on their financial health and accountability and transparency, with a maximum rating of four stars after averaging the scores of the two categories. Many people check Charity Navigator scores and reports to determine if their donation is going to a good organization and being used properly. If they like what they see, they’re more likely to continue giving; if they don’t, they may well take their donation elsewhere.
We noticed this lack and brought it to ASM’s attention. We then added all of this information in the spring during our rebrand and redesign of the website. As a result, we have helped ASM bring their three-star rating up to a four-star rating. They now have a 100.00 rating in the accountability and transparency category. Paired with their already excellent financial health score, this pushed them up to a four-star overall rating.
Whatever type of client we have, including nonprofits, we are always looking to meet and exceed industry standards so they can put their best foot forward. Our collaborative workflow and strategic process allows us to create solutions that help capture our client’s vision and apply it in an intentional, business-minded way.
See ASM’s Charity Navigator Report: www.charitynavigator.org
Visit ASM’s website: www.asmtoday.org